Legal Job | Senior Legal Analyst at TTEC: Apply Now!
About TTEC
TTEC (pronounced T-TEC) is a global customer experience (CX) technology and services company that designs, builds, and operates AI-powered digital solutions for brands, blending human expertise with tech for support, sales, and digital engagement across all channels, helping companies like Amazon, Google, and Microsoft enhance customer journeys with tech-enabled care, consulting, and analytics.
About the Job
As a Senior Legal Analyst – Global Contracts Center of Excellence, you’ll be a part of creating and delivering amazing customer experiences while you also ExperienceTTEC, an award-winning employment experience and company culture.
Eligibility
- An LLB or LLM degree, with 4-8 years of experience in drafting and negotiating commercial contracts.
- Corporate and transactional experience in reputable law firm or in-house legal department of Multinational Corporation, especially IT/ITES companies;
- Experience with legal advisory and compliance related matters
- Experience handling services/technology contract lifecycle, including drafting and negotiating complex agreements in a high volume, fast paced environment;
- Proactively and timely supporting internal sales/client-facing teams in their work with external vendors, procurement departments and their attorneys;
- Sound judgment, good business acumen, and a practical approach;
- Strong interpersonal and organizational skills and building trust with important clients and stakeholders;
- Leading by example and upholding TTEC’s Code of Ethics.
Responsibilities
Are you looking for an opportunity to partner with a team of experienced legal professionals and support a growing business segment of a public company in its mission to acquire new clients, deliver exceptional service, and double its size over the next three years?
As Senior Legal Analyst for TTEC, the high-growth and innovative business segment with $2B+ in revenue, you’ll partner with collaborative global legal team, supporting TTEC’s worldwide customers and operations. You will work directly with members of the TTEC legal and risk department to enable the business segment’s growth objectives through support of its sales, operations and compliance functions.
The ambitious growth plans for this business segment require them to enhance its legal support through the hiring of a high energy commercial technology attorney who is seeking a unique opportunity to grow her/his career with the business. The successful candidate will provide legal support for commercial transactions, applying project management and process innovation skills and technology to the delivery of legal work, in a way that drives both improved risk-mitigation and efficiency.
During a Typical Day, You’ll
- Structure, draft, negotiate and manage commercial technology contracts, including licenses, master services, alliance, strategic partnership agreements, and technology reseller arrangements as well as a variety of other commercial documents such as confidentiality agreements, data processing, professional services and licensing and other software-related agreements, and their renewals and amendments.
- Participate in the deal process from start to finish to ensure that TTEC’s best interests are represented, and that through contracts we maintain an appropriate balance between reasonable risk and our growth goals;
- Create, improve and update contract templates and playbooks as needed;
- Research and provide proactive legal advice as needed;
- Develop relationships with key internal clients and functions, and support development of document management processes to support their needs; and
- Maintain and expand your subject matter expertise by constantly learning.
- Support with legal and compliance work for EMEA and India regions as needed from time to time.
Location
India-Telangana-Hyderabad
